From abandoned cart to delivered order
A shopper adds to cart and disappears. A WhatsApp nudge brings them back to finish. When the order is COD, an automatic message offers a small incentive to prepay — cutting the returns that eat your margin. Order and shipping updates go out on their own, and any "where's my order?" question becomes a ticket in the same inbox.
Built to protect your margin
- Abandoned-cart recovery flows on WhatsApp.
- Order and shipping updates that cut your support load.
- COD-to-prepaid nudges to reduce return-to-origin losses.
- Broadcasts for launches and restocks, to segmented buyers.
- A support desk for "where's my order?" and returns.
- Every order and conversation on the customer's timeline.
COD returns are quietly eating your profit
In India, COD orders are returned far more often than prepaid ones. A simple WhatsApp prepay nudge can pay for your whole subscription many times over.