Everything you need on WhatsApp
- Shared inbox with 24-hour window awareness, so you always know whether to reply freely or send a template — plus a one-click approved-template picker. → [Link: Omnichannel Inbox]
- No-code flow builder for chatbots, built on a drag-and-drop canvas. → [Link: Flow Builder]
- Broadcasts and campaigns to segmented audiences, fully compliant. → [Link: Broadcasts]
- Smart tools that the basic apps don't have — deleted-chat recovery, bulk block-and-delete, a guard that ignores blocked contacts, and proper media handling.
- WhatsApp call events — incoming calls pop up and get logged against the contact.
- Embedded Signup — connect your number in minutes through Meta's official flow, no technical setup.
WhatsApp gets read. But on its own, it's just an inbox.
WhatsApp messages see around 98% open rates in India — far above email. The problem is that a WhatsApp tool by itself is just an inbox, with your sales data living somewhere else. On Crimbox, every chat updates a real CRM, can trigger an automation, and can end in a signed agreement and a GST invoice.
Does Crimbox use the official WhatsApp API? Yes — the official Meta WhatsApp Cloud API, with Embedded Signup. Your number, green-tick eligibility and quality rating stay under your control.
Can my whole team use one number? Yes. That's the point of the shared inbox — multiple people, one number, full history, with conversations assigned to the right person.
Can I move my existing WhatsApp number to Crimbox? In most cases, yes. Moving a business number between providers usually takes 24–48 hours with no message downtime.