Everything a sales team actually needs
- Rich contacts and companies. One profile per customer with their full history in one scroll — calls, messages, emails, notes and every system event.
- Identity resolution. A customer with three phone numbers and two emails is still one contact, not five duplicates. Crimbox links them automatically.
- Custom fields of every type. Text, number, date, dropdown, multi-select. Capture exactly what your business needs to know.
- Smart auto-fill. Drop in an Indian GSTIN and Crimbox fills the state and tax details. Add a phone number and it knows the country.
- Lead-source attribution. Know which ad, page or campaign every lead came from — with the first touch preserved even on repeat enquiries.
- Multiple pipelines, your stages. Drag deals across a kanban board, track value and owner, and see how long each deal has sat at every stage.
- Duplicate scanner and merge. Keep the database clean without manual housekeeping.
- Weighted forecast. Deal value times close-probability, with snapshots over time, so your forecast is a number you can trust.
Most "WhatsApp tools" stop at the inbox
They give you a shared inbox and leave your deals in a spreadsheet. Most traditional CRMs ignore WhatsApp entirely. Crimbox is the rare one that does both — your WhatsApp, email, SMS and calls all land on the same contact, so nothing gets lost in the gap between two tools.
Is Crimbox a full CRM or just a WhatsApp inbox? A full CRM. You get contacts, companies, multiple pipelines, deal stages, custom fields, forecasting and a complete activity timeline — with WhatsApp built in, not bolted on.
Can I import my existing contacts? Yes. Import from CSV with column mapping, and Crimbox will flag duplicates so your data stays clean.
Can I have more than one sales pipeline? Yes. Build as many pipelines as you need, each with its own custom stages.