Crimbox

Help Centre

Everything you need to set up and get the most out of Crimbox. Search for a topic, or browse by category.

No credit card · live the same day · cancel anytime

  • Getting started — sign up, connect WhatsApp (Embedded Signup), invite your team, the onboarding checklist.
  • CRM & pipeline — contacts, deals, stages, custom fields.
  • Inbox & WhatsApp — assigning chats, the 24-hour window, templates.
  • Flow builder — building, testing and publishing chatbot flows.
  • Broadcasts — segments, templates, scheduling, deliverability.
  • Email marketing — lists, drips, deliverability.
  • Bookings — services, staff, availability, reminders.
  • Quotes, invoices & payments — GST, payment links, receipts.
  • E-signatures — templates, sending, signed documents.
  • Projects & tasks — boards, time logs, billing time.
  • AI Agent & credits — using AI, bring-your-own-key, top-ups.
  • Chatbots — training, escalation, the conversations inbox.
  • Automation — triggers, conditions, actions.
  • Client portal & support desk — setup and daily use.
  • Calling — click-to-call, logging, AI voice.
  • Billing & account — plans, upgrades, cancellation, two-factor login.
  • Troubleshooting — common issues and fixes.

Run your whole business in one box

Start free for 7 days — no card, no setup fee. See why teams switch to Crimbox.